Privacy notice

The record we keep,
and how to erase it.

Everything material is in the table below. The sections after it fill in detail for anyone who wants it.

At a glance

Who holds it
EigenFlow, Cambridge, Massachusetts, United States
What is held
Name, business email, job title, employer, and whether our messages were opened or answered
Where it came from
Public regulatory filings, business pages a firm published itself, and introductions
Why we may hold it
Legitimate interest in business-to-business correspondence, or consent where local law requires it first
Who else sees it
Contracted vendors only, for mail delivery, hosting, and record keeping. Never sold, never shared for third-party marketing
How long
24 months from last contact, except opt-out records which persist so the request keeps working
How to erase it
One line to lp@eigenflow.pro. Same day, permanent, no reason required
Last revised
9 August 2026

Scope of this notice

What follows applies to correspondence sent from this domain to people in their working capacity. It is separate from the terms covering data you place inside the EigenFlow platform itself, which are governed by your account agreement at app.eigenflow.pro.

Two different bodies of data, two different sets of rules. This page concerns only the first.

Sourcing, in more detail

Three channels account for essentially everything:

Purchased lists play no part. Neither does scraping. If your details arrived by none of the three, something has gone wrong upstream and we would rather find out.

The balancing test

Legitimate interest is not a blank cheque. It only holds where the interest is real and the intrusion is proportionate, so we constrain ourselves on four fronts: sourcing stays confined to material firms have themselves made public, volume stays low, messages address a professional role rather than someone's private life, and removal happens on request without argument.

Where a jurisdiction requires permission before the first message, we obtain it rather than relying on this basis.

Stopping the correspondence

Any of three routes works and none requires an account: answer a message with the word stop, click the opt-out link in the footer, or write to lp@eigenflow.pro. Removal takes effect the same day and does not expire.

Rights you can exercise

Ask us to disclose what we hold and its origin, correct what is wrong, erase the record, halt processing that rests on legitimate interest, hand your data over in portable form, or withdraw a permission previously given.

A single message to lp@eigenflow.pro covers any of these. Our commitment is 30 days; in practice it is usually two. Readers in the EEA or United Kingdom who find our response inadequate may raise the matter with their national supervisory authority.

Security and location

Records live on United States infrastructure behind access controls, encrypted while moving and while at rest, visible only to colleagues whose work requires them. Material originating in the EEA or United Kingdom travels under Standard Contractual Clauses.

Revisions

When this notice changes, the replacement appears at this address and the revision date in the table moves. Anyone already in our records is emailed ahead of a change that materially affects them.

Want your record gone?

One line does it. No form, no account, no explanation asked for.

lp@eigenflow.pro